2
1
20
Manajemen Jasa
Tjiptono, Fandy
Primary Author
mixed material
979533767X
Yogyakarta
ANDI
2002
1566286_1d872329-80ed-4e25-9755-ae16b7664fb1_1728_1728.jpg
Total Quality Management
Tjiptono, Fandy
Primary Author
mixed material
9797310876
Yogyakarta
ANDI
2003
8496ef3d69fe9b5a57b3052f40dc20d3.jpg